Frequently Asked Questions

How long does it typically take to dry a property?

"The duration required to dry your property can vary due to numerous factors. These factors include the source and volume of water, the length of exposure, the extent of damage, the location of the affected areas, the construction materials involved, prevailing weather conditions, and the promptness of your emergency response.

At Best Option Restoration of St. Paul, we understand the critical importance of time in water damage situations. This is why we employ cutting-edge thermal drying technology, significantly expediting the drying process. While it's challenging to provide an exact timeframe, typically, the drying process takes approximately three to five days or potentially longer, depending on the specific conditions and variables at play."

How long will it to take for your team to arrive if I am outside of your service area?

On average, Best Option Restoration of St. Paul strives to arrive on-site within 1-2 hours, provided the location is within a 50-mile radius. However, please note that response times may vary depending on factors such as, weather and traffic conditions, accessibility challenges, government restrictions, and the severity of the damage. Additionally, Best Option Restoration of St. Paul has established collaborative relationships with companies essential to community recovery, which can assist in gaining access to blocked areas, if needed.

Which possessions should I keep during the restoration process?

It is recommended to retain essential items such as cash, medications, valuable jewelry, checkbooks, personal documents, valuable paintings, and pets. However, for safety reasons, it is necessary to remove flammables, weapons/ammunition, gasoline cans, and stamp/coin collections from the premises.

What steps can I take to prevent the growth of mold in my house?

To prevent mold growth in your home, follow these key steps:

  • Control Humidity: Maintain indoor humidity levels between 40% and 60%. Use dehumidifiers in damp areas like basements and crawl spaces, especially during humid seasons.
  • Ventilation: Properly ventilate bathrooms, kitchen, and the attic by using exhaust fans, open windows, or air exchangers.
  • Regular Cleaning: Keep your home clean and dry. Regularly clean and dry carpets, rugs, and upholstery. Wipe down surfaces prone to moisture, such as windowsills and bathroom tiles.
  • Repair Leaks: Promptly address leaks in your roof, gutters, walls, and plumbing to prevent water intrusion.
  • Proper Insulation: Ensure proper insulation to prevent condensation on surfaces.
  • Direct Dryer Vents Outside: Vent your clothes dryer to the exterior of your home
  • Monitor Foundation: Ensure proper grading and drainage around your home's foundation to prevent water from pooling and seeping into your basement or crawl space.
  • Keep Airflow: Avoid blocking vents and maintain good airflow in all areas of your home.
  • Regular Inspections: Monitor your home or business for signs of water damage and mold growth, especially in hidden or less-frequented areas.
  • 24/7 Emergency Services
  • Arrive quickly to any size disaster
  • Certified IICRC & IRI Technicians
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